EagleRider Terms & Conditions

Rental Terms & Conditions

Requirements for a Motorcycle Rental

You must be at least 21 years old
You must have a valid motorcycle class driver's license
You must have a major credit card

What is Included in the Rental Rate

Unlimited miles (select models) and no hourly charges
Use of vehicle for a 24 hour period.
Safety Equipment.

Customer Orientation

Every client will receive orientation to the motorcycle. The client orientation will cover all aspects of safe motorcycle operation, the clients' maintenance responsibilities, local and state laws.


EagleRider will provide storage for client luggage, airline tickets, and other valuables free of charge, however at clients' risk.


Fuel costs are client's responsibility. EagleRider claims no responsibility for motorcycle fuel consumption and mileage. You may prepay for fuel refill. If prepaid fuel is not purchased and vehicle needs refueling, $35 charge will be added.

Helmets (Included in Daily Rental Rate)

Helmets are provided with all motorcycle rentals and all tours. Clients are encouraged to bring their own helmets for comfort and style. In addition, helmets may be purchased at many of EagleRider rental stations. Helmets are required by law in most locations.

Additional Drivers

1 additional driver is permitted at no extra charge. The minimum age for an additional driver is 21 and a valid motorcycle license is required.

Maintenance Responsibility

The customer is responsible for checking engine oil levels at each refueling and reporting mechanical failures immediately. Instructions and procedures for maintenance expense reimbursement are provided at pick-up. Customers may be held responsible for mechanical damage due to negligence in motorcycle operation or failure to provide normal maintenance.

Motorcycle Substitution

EagleRider reserves the right to substitute the motorcycle confirmed to rental client. Should EagleRider not be able to provide confirmed motorcycle a similar or better model will be provided to the client. This constitutes the maximum liability of EagleRider.

Security Deposit

A security deposit will be taken at pick-up (Authorization Only) and must be processed via valid credit card.

Please reference the Waiver Coverage section for more details.


Violation of listed restrictions voids all VIP Theft & Damage Waivers and client will be held liable for damages. Road Restriction: Rental street motorcycles are not allowed on gravel roads, beaches, logging or other non-public roads. Mexico Restriction: Clients cannot enter Mexico on a USA bike without written authorization or accompanied by an EagleRider Guide. Death Valley WARNING: Entering Death Valley during the months of June & August is dangerous and not recommended.


A 20% deposit is required at the time of booking for any reservation over $1,000 USD and booked more than 30 days before the pick-up date. The remaining balance must be paid in full within 30 days before the pick-up date. For a group booking that is paid by one credit card or debit card, EagleRider will charge the remaining group balance to the same card charged for the initial 20% deposit.

If you would like to pay the remaining balance with another card or wire transfer, please contact us and make arrangements before the remaining balance due date. By clicking "Book Reservation" at checkout, you give EagleRider permission to charge your card(s) 30 days before the pick-up date. You also authorize EagleRider to re-initiate any charge(s) to your card(s) that is dishonored for any reason. If EagleRider does not receive the remaining balance prior to 30 days before pick-up date, then EagleRider reserves the right to cancel the rental reservation and charge a cancellation fee.

return policy/late return

For rentals, we apply a 59-minute grace period for returns. If you return the vehicle more than 59 minutes from the scheduled drop-off date and time, you will be charged an additional rental day.
Vehicles that are returned after hours, or when the store location is closed, will not be checked-in until the next business day. Customers are responsible for the vehicle until the check-in is completed on the next business day.


A reservation may be cancelled up to 30 or more days prior to the pick-up date with no charge. 30% of the total booking will be applied towards cancellation fee if the booking is canceled between 30 - 21 days from pickup time. 60% of the total booking will be applied towards cancellation fee if the booking is cancelled between 20 - 11 days from the pick-up time. 100% of the booking will be applied towards cancellation fee if the booking is cancelled within 10 days from pickup time or if the customer does not show up. Refunds, if applicable, will be issued in a form of store credit that can be redeemed within 1 year from the date it was issued.

Payment Methods

EagleRider Harley Rentals accepts the following methods of payment: Cash, Travelers Cheques, VISA, Master Card, AMEX, Discover, Diners Club, and JCB. Travelers Cheques are not accepted for security deposit.

Rallies and Rally Surcharges

All rentals during event/rally dates are subject to a $45 per day surcharge and may reqiure a minimum days rental period.

Enviromental Surcharge

The Enviromental surcharge is 6.5% for all reservations.

Booking Terms

Reservation must be paid in full to guarantee rate and rental date.
Reservations are non-refundable.
Discount rates are subject to blackout dates and availability.
All rental models and rates vary by location and season.

Insurance and Protection Plans

Insurance Policies and Surcharges

State mandatory liability insurance is included in your rental. Please check with your rental station which are the state requirements. You are not insured for Damage or Theft. EagleRider offers several options from upgrading your Liability or Damage Waiver. Please carefully check with the insurance provider. Because motorcycle rentals are considered an exotic rental most credit cards and insurance do not transfer the same way as they do with normal car rentals. PLEASE always check your credit company or insurance company for coverage.

Waiver coverage

All Theft and Damage Waivers and Supplemental Liability Insurance options are subject to the express terms and conditions of the rental contract and do not include coverage for injury, personal property, or damage as the result of negligence such as illegal use or use of rental while under the influence of drugs or alcohol. A Police Report is required for all damages or accidents. All damages to rented motorcycle without a police report will be considered to be at the fault of the Renter.

Supplemental Liability Insurance provides supplemental third-party liability insurance at limits excess of state-required minimum financial responsibility limits.
Please note that SLI is supplemental and secondary to all other available insurance where permitted by law.

Supplemental Liability Insurance * ONLY available for participating license USA locations Rate
SLI - $1,000,000 Coverage $24.95 / day
SLI - $300,000 Coverage $14.95 / day
No Coverage purchased VIP Vacation Interruption Protection plus Theft & Damage Waiver $25 per day VIP-ZERO Vacation Interruption Protection plus Theft & Damage Waiver $35 per day
Damage Waiver
Include any and all accidental (non-negligent) damage to motorcycle and motorcycle accessories.* See Terms & Conditions

Renter pays
Full Retail Value of ALL damages

Renter pays $2000

Renter pays $0

Theft Coverage
Includes Theft of Motorcycle and motorcycle accessories provided motorcycle was locked with all locks supplied by rental company. Does NOT include personal belongings left on motorcycle or in saddlebags.

Renter pays
Full Retail Value of Motorcycle

Renter pays Up to $5,000 per occurrence.

Renter pays Up to $1,000 per occurrence.

Vacation Interruption Protection (VIP)
In the event of a mechanical breakdown requiring the motorcycle to be in repair for more than 12 hours. Flat tires do not constitute a breakdown.

Refund of daily rental rate or a portion thereof

Renter is provided up to $35/day for a replacement rental + refund of the daily rate

Renter is provided up to $100/day for a replacement rental + refund of the daily rate

Personal Property Loss Protection In the event of theft or damage to personal property and belongings.

Not Included

Not Included

Renter is provided coverage up to $500 for replacement of personal property. A Police Report is required.

Additional Driver Renters are fully covered when exchanging rental motorcycles within your riding group.

Not Included

Not Included

Additional Renter(s) permitted to ride other rental motorcycles within group at no charge. Additional driver must sign rental agreement(s) at time of pick-up.

Flat Tire Coverage

Not Included

Not Included

Covers tire repair/ labor. Towing is covered up to an amount of $100 per occurrence.

SECURITY DEPOSIT – Tour Operator Booking

$5,000 Deposit

$750 Deposit

$100 Deposit

Roadside Assistance

Roadside Assistance Coverage provides towing and roadside assistance by an EagleRider approved vendor if your motorcycle becomes inoperable. The benefits include emergency road service towing (within 30 miles of occurrence) emergency fuel delivery (up to 2 gallons) and jump start services. In purchasing the Roadside Assistance Coverage, we will waive the cost of any approved tow or road side assistance service up to the amount of $500 USD per incident.

Motorcycle Model Guarantee

Any reservation made within 48 hours of pickup is subject to availability. Please call our store location to confirm.

By choosing to take advantage of our Motorcycle Model Guarantee, you can rest assured that the model you select will be available upon your arrival. If you choose not to take advantage of this option, and in the unlikely event that your model of choice is not available, we will provide a bike of the same class and refund your Motorcycle Model Guarantee payment.