EagleRider San Diego Reviews
From Peter loughran
The guys at EagleRider where incredible, very helpful and so friendly to myself and my girl. The trip on the bike along the coast of San Diego was unforgettable with stunning views and beautiful weather aswell, I would highly recommend Eaglerider to anyone that wants a good service at very reasonably price. They have a great range of top of the range bikes big or small and incredibly condition for renting as the bike we had was like new and very sweet to ride with all the confort that anyone could possibly ask for. Thank you eaglerider for an amazing experience I hope to see the team again :)
NOT what we expected
As life long riders and bike owners we joined Eagle Rider to enjoy riding while vacationing in various locations. In 2016 - through the Kettner location we rented an Indian Chieftan and a Harley Street Glide. The bikes were clean and rode like dreams - we had a fantastic 2-wheel adventure. Fast forward to 2018 and the Harley location on Morena and our experience was not so good. The Eagle Rider rep was not very friendly, the bikes were not ready (we waited over an hour) - he overcharged us on our deposit and a week later I still have not been refunded. The bikes provided were dirty and rode rougher than rough. They felt "off" mechanically and we often felt a little unsafe. We were never provided with a complete invoice - so the charges were not clear to us. As members we expected something more - something special - but we did not receive the customer service we got the first time around. I am still working on recovering our deposit and are seriously considering whether or not we want to deal with San Diego Eagle Rider in the future. On the bright side - we got some sun - some windburn and beautiful memories to hold us over for a while!
The folks at the Kettner store were fantastic to work with. In particular, I dealt with Brandon. Thanks to him everything fell into place. The reason I didn't give these guys 5 stars is there appeared to be a disconnect between the online service and the dealership. Fortunately I contacted the San Diego store 6 days prior to our arrival to insure everything was in place. At that time, they were not sure they would have the requested bike that I had reserved. Needless to say that created a problem. The online service never discussed the topic of AVAILABILITY, but thanks to Brandon everything was in place before our arrival. I suggest calling the folks before showing up.
Tour of Southern California on Triumph Bonneville T100
We were warmly welcomed to the San Diego EagleRider Showroom by Dieter and his team. They were very helpful in setting up the two bikes in the exact way we wished, provided us with changing facilities and stored our cases while we were away. The bikes performed perfectly over the 1420 miles we travelled visiting the High Sierra, Lake Tahoe, over the mountains at an altitude of 8700ft, San Francisco and LA via Highway 1 before returning to San Diego for a day's rest and the flight home to the UK. Thanks for allowing us to have a bike trip of a lifetime. Clive Teague
San Diego > Los Angeles > Palm Springs
Spent 4 days exploring Southern California on a BMW R1200RT from EagleRider in San Diego. Went to Long Beach, Venice Beach, Ventura, Laguna Beach, Malibu, Beverley Hills, Hollywood, Mulholland Drive, Angeles Crest, Santa Monica Pier, Topanga Canyon, the Late Late Show with James Corden, Palm Springs, and Palms to Pines (Hwy 74) back to San Diego. Thanks for providing a great bike for me to enjoy on my trip ~ wish I had been able to do it sooner.