Bike & hotel Terms and Conditions

BIKE & HOTEL PRICE INCLUDES

• Hotel accommodation while on tour.
• Motorcycle rental with unlimited mileage.
• Half-helmet rental. (see below)

BIKE & HOTEL PRICE DOES NOT INCLUDE

• Airfare.
• Routing Recommendations.
• Tour guide.
• Support vehicle.
• Fuel.
• Road or toll charges, National Park entrance fees, hotel parking fees, hotel resort fees.
• Food, snacks or beverages (many hotels offer complimentary continental breakfast).

Optional:

• Additional insurance.

Bike & hotel confirmation

With your signature on the Bike & Hotel Booking Form you accept these Terms and Conditions as a binding contract between EagleRider and yourself, as the Bike & Hotel Tour Participant please read them carefully. EagleRider cannot accept any tour participant without a signed Bike & Hotel Tour Booking Form.

MOTORCYCLE RENTAL / SECURITY DEPOSIT

All touring models will have saddlebags for luggage and some may come equipped with luggage racks and passenger backrests as well. EagleRider reserves the right to substitute the motorcycle confirmed to tour participants if the reserved model becomes unavailable. Unfortunately, at times, unexpected and uncontrollable situations arise which may require the substitution of a motorcycle. This includes, but is not limited to, delay in manufacture fleet delivery, mechanical failure, collision damage, and theft. Should EagleRider not be able to provide the confirmed motorcycle, a similar or better model will be provided to the participant. This constitutes the maximum liability of EagleRider.

At the time of bike pick up, a Credit Card Authorization will be taken in the event that you incur a theft, damage to your motorcycle, or traffic violations while on tour. There will be no actual charge to your credit card as the amount will be authorized only and will not show on your monthly credit card statement. Only in the case of damage, theft, or traffic violation will your deposit be charged to your card. Otherwise, the authorization automatically eliminates after 10 days. The security deposit amount depends on the Theft and Damage Waiver, if any, you choose. Please reference the Waiver Coverage section in Rental Terms & Conditions for more details.

RENTAL REQUIREMENTS

• 21 years of age or older.
• Valid unrestricted motorcycle license from home country or state.
• Access to a major credit card.
• RECOMMENDED Minimum of one year of riding experience on heavyweight motorcycles.

HOTELS & BREAKFAST & PARKING

The hotels we use are booked based on availability and the exact properties will not be released until confirmed. Tour hotels are typically 1-2-star motorcycle-friendly properties for Economy bookings, such as Rodeway Inn, Red Roof Inn, Econo Lodge, etc. Tour hotels are typically 2.5-3 star for Upgraded bookings, such as Best Western, Holiday Inn, and Courtyard by Marriott. Higher-star properties can be requested and may carry a surcharge. Breakfast is NOT included on Bike & Hotel Tours; some tour hotels may include complimentary continental breakfast, but this is not guaranteed. Including breakfast at every hotel may carry a surcharge. Parking fees are NOT included in the tour package; parking is complimentary at many hotels, but overnight parking fees may apply at certain properties. Resort fees are NOT covered by EagleRider and must be paid for by the client at the time of check in.

RESERVATION AND DEPOSIT

For reservations under $500, all charges must be paid for at the time of booking. Reservations over $500 are eligible to pay a minimum deposit of 20% at the time of booking. All remaining balances must be paid in full within 30 days from the day that your reservation starts (pick-up date) and are collected automatically on the dates listed on the checkout page. For a group booking that is paid by one credit or debit card, EagleRider will charge the remaining group balance to the same card used for payment at the time of booking.

If you would like to pay the remaining balance earlier or with a different payment method, please contact us and make arrangements before the remaining balance due date. Payment by wire transfer is also acceptable and must be sent 90 days prior to the Bike & Hotel tour start date. By clicking 'Book Reservation' at checkout, you give EagleRider permission to charge your card(s) 30 days before the pick-up date. You also authorize EagleRider to re-initiate any charge(s) to your card(s) that is dishonored for any reason. If EagleRider does not receive the remaining balance prior to 30 days before pick up date, then EagleRider reserves the right to cancel the Bike & Hotel reservation and charge a cancellation fee.

ITINERARY CHANGES

Any changes to the itinerary after the booking is confirmed may carry a change fee. A change to the itinerary includes and is not limited to changing the bike rental days, hotels, travel dates, etc.

ALTERATIONS TO TOUR SCHEDULE

Any alterations made to the itinerary while on tour will be at the participant’s expense. This includes and is not limited to changing hotels, destinations, adding/subtracting tour days etc. Any unused hotels on tour will not be refunded.

WEATHER CONDITIONS

Weather conditions are not guaranteed for our Bike & Hotel Tours. EagleRider cannot be held liable for any unpleasant and unsuitable weather conditions. No refunds shall be granted for such conditions.

SEASONAL/BIKE RALLY SURCHARGES

A surcharge may apply at certain locations during major bike events such as Sturgis, Daytona, Laughlin River Run etc. Seasonal surcharges may apply during peak holiday periods. Examples include New Years, Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas, etc. Hotels may charge a surcharge for special events such as, conventions, conferences, special events, etc. Any surcharges will be passed to the participant.

RELEASE AND WAIVER

Every participant in an EagleRider Bike & Hotel Motorcycle Tour is required to accept and sign a Rental Agreement and Liability Release Waiver before the Bike & Hotel Tour begins. EagleRider cannot accept a tour participant without these signed forms.

CUSTOMER ORIENTATION

Every participant will receive a full orientation to the motorcycle. The participant orientation will cover safe motorcycle operation, the participant’s maintenance responsibilities, as well as some local and state traffic laws.

FUEL AND OIL

Fuel and oil is not included in Bike & Hotel Tours. The cost of fuel and oil will vary depending on time of year and location.

CANCELLATION AND REFUNDS

A Bike & Hotel Tour may be cancelled without cancellations fees if the tour is cancelled 31 or more days prior to your tour start date. However, cancellation fees and refund amounts will be determined on a case by case basis:

BIKE & HOTEL CANCELLATION POLICY

• 31 Day or Greater Cancellation Notice: up to 20% of Total Booking Amount remainder to be used as future credit.
• 30 or Less Day Cancellation Notice: 100% of Total Booking Amount.

Please note: A $25 admin fee will be applied to a reservation that is modified between 30 - 11 days before pick-up time.

RESPONSIBILITY

EagleRider is responsible for providing the services listed in the tour description. EagleRider carefully selects and inspects our tour service providers however, we cannot be held liable for any situations that arise while on their premises. EagleRider is responsible for conscientious travel preparations. EagleRider is not responsible or liable for any accidents and cannot be held liable in any way for any occurrence in connection with the operation or the participant’s actions in connection with the tour, which might result in injury, death or other damage to the client, his/her property, or his/her family, heirs, or assigns. EagleRider is not responsible for any delays or changes in schedule or other or any other conditions that may arise while on tour.

COMPLAINTS AND SUGGESTIONS

Please email any complaints or suggestions to tours@eaglerider.com. We sincerely value your feedback and rely on tour participants to help us shape the tour experience for future tours.

TOUR RATES, RENTAL RATES AND MOTORCYCLE COSTS

Fares quoted on our website and in our brochure are those in effect at time of printing. Cost factors include but not limited to: hotels, motorcycles, insurance, international currency fluctuations, etc. dictate the need for an increase in fare EagleRider may do so at any time prior to 60 days before departure. A fare increase has never happened, however, should this become the case the participant has the right to receive full refund if so desired.

INSURANCE

EagleRider recommends that you take out adequate travel, health and accident insurance as well as Trip Cancellation Insurance. EagleRider currently offers a Theft and Damage Waiver, as well as Supplemental Liability Insurance.

NOTE: State sales tax may be applied to EagleRider insurance coverage, and may vary by location. Please ask your booking agent for further information.

STORAGE

EagleRider will provide storage for participant’s additional luggage at the pick-up location for round trip tours. Storing luggage at the pickup location for one way tours will not be possible. EagleRider is not responsible for lost or stolen items.

CREDIT CARD PAYMENT AND WIRE TRANSFER

Payment of 20% Bike & Hotel Tour Deposit can be made by the following credit cards: VISA, Master Card, or American Express. Balance payments can also be made by wire transfer. In this case the balance amount must be credited on the EagleRider account 90 days prior to the tour start date.

PAYMENT BY WIRE TRANSFER

ALL wire transfer fees are to be paid by customer.

• Company Name: JC Bromac Corp. dba EagleRider
• Bank Name: PNC Bank N.A.
• Bank Address: East Brunswick, NJ
• Telephone: 800-762-9473
• Tax ID: 33-0525238
• Domestic Routing Number: 031207607
• ACH Routing Number: 031207607
• Account Number: 8026310353
• SWIFT Code: PNCCUS33

Please send a payment notification email to ar@eaglerider.com to ensure proper application of funds before or at the time of payment.