Rental Credits are redeemable towards the daily cost of rentals. Members are still responsible for the costs of surcharges, taxes, fees, and add-ons such as but not limited to damage waivers and insurances. Trike/3-Wheel motorcycles require four (4) rental credits for each 24-hr rental period. Grand Touring motorcycles require three (3) rental credits for each 24-hr rental period. Certain model classes such as Touring, Sport Touring, Dual Sport, ATV and Side by Side vehicles, require two (2) rental credits for each 24-hr rental period while most other motorcycles only require one (1) rental credit for each 24-hr rental period.

First, check that you are logged into your Membership Account. Second, ensure that you have rental credits available in your account balance by viewing your account dashboard located under your User Account Settings. While logged into your account, start an online reservation. After selecting your bike and adding any additional extras, you’ll be able to apply your credits towards the daily rental cost of your chosen model on the checkout page under the payment section just before completing your booking. Rental Credits are applied towards the daily rental cost and exclude surcharges, taxes, fees, and add-ons such as but not limited to damage waivers and insurances.

Note: For Premium Member Plans, your credit(s) will expire 1 month from the time it is received. For members signed up on or after February 27th, 2020, your credit(s) will expire 12 months from the time it is received.

Membership term length varies based on your current active Membership Plan. It is billed monthly and will renew automatically on your anniversary date. Information regarding your Membership is on your Membership Dashboard under User Settings. Here you will find relevant information such as the end date of your membership.

Your subscription will automatically renew on your anniversary date unless you opt-out by disabling your membership automatic renewal setting before your year is up. You may opt-out of your next membership term by disabling automatic renewal located in your Membership Dashboard.

If you decide to cancel, you can still use your remaining monthly credits for 30 days after your cancellation date. The drop-off date of the reservation must be on or before the last day of the 30-day Grace Period, which is when membership discounts and credits expire. Charter members will be treated as new members during the 30-day time frame after cancellation or before rejoining.

Your membership discounts and credits are accepted at participating locations only. Participating locations can be found on the Locations page.

Note: All participating locations will have the Club EagleRider logo next to their names.

Make an online reservation for pick up at a location participating in the Club EagleRider program. It is only available as long your reservation period includes your birthday. During the last step of your reservation, the system will apply one of the credits as your birthday rental. Birthday credits are available once per 12-month term.

Note: No birthday credits will be issued for for members signed up on or after February 27th, 2020.

Most participating locations have periods in which rental credits are not accepted. These are usually no more than a total of 60 days throughout the year and all other member benefits including your daily rate discount can still be used during that time.

To check your location's calendar:

1.) Visit the membership page

2.) Scroll down to the AVAILABILITIES & RESTRICTIONS section

3.) Choose your location

4.) Select the When Can I Use My Rental Credits tab

No. Credits can only be used at the time of making a new online booking.

Membership Discounts on EagleRider Tours, Apparel, and Additional Rental Days are only available at participating locations. Participating locations can be found on the Locations page.

Note: All participating locations will have the Club EagleRider logo next to their names.

1.) Go to our home page and click on the Sign In box at the top right corner. Enter your Login and Password, or log in with Facebook (whichever you used to join Club EagleRider).

2.) Go through the normal booking process.

3 The system will automatically apply your Club Member Discount to the rental rate if applicable to the chosen pick-up location.

4.) If you have Rental Credits available, the system will automatically apply your available Rental Credits if you are picking up from a participating location.

Note: For Premium Member Plans, your credit(s) will expire 1 month from the time it is received. For members signed up on or after February 27th, 2020, your credit(s) will expire 12 months from the time it is received.

1.) Go to our home page and click on the Sign In button at the top right corner and enter your Login and Password, or log in with your Facebook (whichever you used to join Club EagleRider).

2.) Go through the normal booking process.

3.) The system will automatically apply your Club Member Discount to the rental rate if applicable to the chosen pick-up location.

4.) If you have Rental Credits available, the system will automatically apply all available Rental Credits if you are picking up from a participating location.

5.) If you applied your credits and the system recognized you are booking for someone else, the system will automatically charge a transfer fee (if applicable) per credit used.

Reservations made using credits are non-refundable and cannot be amended. You can receive store credit for the amount you paid and the cost per credit according to the rental terms and conditions; however, all credits would be forfeited.

Members are given their discounted daily rate and applicable credits. Rental Credits are applied towards the daily rental cost and exclude surcharges, taxes, fees, and add-ons such as but not limited to damage waivers and insurances. All other fees, including Event Surcharges, One-Way Fees, Taxes and all other applicable fees remain the customer’s responsibility.

No. You may use your rental credits for yourself or friends and family while making an online booking and logged in to your account. If you choose to transfer your rental credit while all on the same booking, a transfer fee (if applicable) may be applied per credit to the booking.

All Membership Plans and their benefits are available only to U.S. and Canadian residents with valid driver's license from the state or province they reside. You must have a valid motorcycle class driver's license or equivalent motorcycle endorsement to rent a street-legal motorcycle, although a motorcycle license is not required to purchase and join our membership.

Enrollment is as simple as clicking the Subscribe Now button on the Club EagleRider page and taking a couple of minutes to complete the registration and payment forms.

In addition to the credits, you also receive discounts usable for additional rental days, apparel, and even our tour packages! Any applicable discounts are automatically applied when booking online with your membership account but we’ll make sure you still see how much you're saving! The discount amount will vary based on your current active membership subscription plan. You can find important information regarding your membership on your Membership Dashboard.

Joining is easy. Just provide your name, address, contact information, answer a few basic questions and valid payment method.

If I am having an issue with my membership, how can I get help? We are happy to assist you with any issues or questions. You can email us by clicking the "Email Us" button on the page or call our Club EagleRider Support Line at +1 888-900-9901.

Club EagleRider Membership will automatically renew on your anniversary date unless you opt-out. If you want to renew after opting out of the automatic renewal, you can simply opt-in again. However if you are outside your 30-day Grace Period window, please reach out to our Club EagleRider Support Line at +1 888-900-9901.

Depending on your current active subscription plan, your credits may be eligible for rollover up to 24 months. You may find information about your plan’s roll over rules on our membership page.

Note: For Premium Member Plans, your credit(s) will expire 1 month from the time it is received. For members signed up on or after February 27th, 2020, your credit(s) will expire 12 months from the time it is received.

Depending on your current active subscription plan, expiration rules will vary. If you stop renewing your membership, you can make a reservation in the 30-day Grace Period window from the date of cancellation to use any remaining credits before the membership expires and all discounts and credits are lost permanently.

Note: For Premium Member Plans, your credit(s) will expire 1 month from the time it is received. For members signed up on or after February 27th, 2020, your credit(s) will expire 12 months from the time it is received.

A Credit Transfer Fee is a small charge applied to your checkout total when applying your credits to another rider. You will also be charged this fee when you make a booking under a name that is not the primary account holder's name, or the name we have on file. Please, always double-check when making a booking that the first rider's name matches the first and last name signed up for Club EagleRider.

Your membership must be current and all dues paid. You must have at least 1 or more credits available for use in your account. For Premium Member Plans, your rental reservation period (pickup and dropoff) must be within 1 month from the time your credits are received. If you are currently in the 30-day Grace Period window, your rental reservation period (pickup and dropoff) must be inside the Grace Period window.

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