Rentals FAQs

There are four ways you can always stretch your riding dollar with EagleRider:

  1. Plan travel outside of our highest peak demand periods, which are typically August & September. The weather in July in the USA is no different than in August, and the same logic applies to September and much of October. Check out our Low Fare Calendar on homepage and find the perfect time to ride.
  2. Bring friends – Groups of 4 or more riders enjoy a 10% discount on rentals and a 5% discount on tours during several months of the year
  3. Ride longer – Our pricing is set up to give you greater value the longer you ride
  4. Package & Save – Package your motorcycle rental with our EagleRider Motorcycle Friendly Hotels and enjoy savings from 10% - 30%

You can also find our latest Special Offers on our Deals page.

We accept a current and valid driver’s license from your home country with the proper class or endorsement permitting you to ride the motorcycle, or equivalent of the motorcycle, you are renting. Please note: State laws apply to your rental vehicle and its use.

When picking up from locations in the United States:

Licenses issued from the United States:

· Two-wheel vehicles: Motorcycles

o All 50 states require some sort of motorcycle endorsement on your driver’s license which is equivalent to the motorcycle you are renting.

· Three-wheel: Trikes

o A three-wheel vehicle endorsement may be required

Here are some examples of alternative licenses that we accept:

Licenses issued from the European Union (Germany, Italy, France, United Kingdom, Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, Greece, Hungary, Ireland, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, and Sweden):

· A1/A2 – Will allow you to rent scooters.

· A – Will allow you to rent motorcycles or scooters.

· B1 – Will allow you to rent three-wheeled vehicles.

Licenses issued from Canada:

· Class 6 designation – For all provinces except for Ontario

o Ontario

§ Class M1: Will allow you to rent motorcycles and scooters during daylight hours with speed limit no more than 80 km/h on limited highways. Please view here for more details.

§ Class M2: Will allow you to rent motorcycles.

§ Class M: Will allow you to rent motorcycles or scooters.

§ Class M Condition M: Will allow you to rent three-wheeled vehicles.

Licenses issued from Australia:

· R-Date – Will allow you to ride scooters.

· R – Will allow you to ride motorcycles or scooters.

Licenses issued from Brazil:

· Category A - designation on your driver’s license to ride any motorcycle or scooters.

International Driver’s Permits (not required for EagleRider):

· Although not required, it is recommended for all visitors with a license in a foreign language to obtain an IDP.

· If your license is legible, we will accept it.

Depending on your state issued license requirements, a motorcycle endorsement may not be required*. States that do not require a motorcycle endorsement to drive the Slingshot: Alabama, Arizona, California, Connecticut, Delaware, Idaho, Illinois, Indiana, Iowa, Kansas, Louisiana, Maryland, Minnesota, Nevada, New Hampshire, New Jersey, North Carolina, North Dakota, Ohio, Pennsylvania, Rhode Island, Tennessee, Texas, Utah, Vermont, Virginia, Washington. For these states, a driver's license is sufficient.

International customers – please follow the laws from which your license originates regarding the three-wheel endorsement.

NOTICE: Laws and regulations are subject to change. Please confirm information with your local authorities.

Please visit our Driver's License Requirements Page for more information.

Depending on your state issued license requirements, a 3-wheel motorcycle license may be required to drive the Can-Am Spyder*. The states of California, Nevada, and South Carolina do not require a 3-wheel motorcycle license and a driver's license is sufficient to rent the Can-Am Spyder. For more information, please use the Can-Am's License Requirements Tool to find relevant information about your state's requirements.

NOTICE: Laws and regulations are subject to change. Please confirm given information with your local authorities.

Please visit our Driver's License Requirements Page for more information.

For rental reservations totaling more than $1,000 USD and booked more than 30 days before pick-up date, a minimum deposit of 20% is due at the time of booking. The remaining balance must be paid in full at least 30 days before the pick-up date.

It completely covers damage and partially covers theft. Renter pays $0 per damage occurrence and up to $1,000 per theft occurrence. Please reference our Terms & Conditions for more details.

Rain suits can be purchased at most locations, though we do not rent them.

It partially covers damage and theft. Renter pays $2,000 USD per damage occurrence and up to $5,000 USD per theft occurrence. Please reference our Terms & Conditions for more details.

Once you complete your quick rental check-in at our location one of our team members will provide a comprehensive orientation of your EagleRider rental motorcycle. The orientation will include a thorough damage and safety inspection, as well as detailed instruction on features, engine starting and cutoff procedures, location of braking, turn signals, emergency flashers, stereo operations, saddle bags, cable and disc locking procedures, location and storage of the motorcycle registration, and much more. Be sure to ask as many questions as you need to feel 100% comfortable and confident with your motorcycle before you start your journey.

EagleRider offers additional protection for ATVs for $25 USD/day. Please select this option when checking out.

While not standard on motorcycle rentals, helmet communication devices are available for purchase at most EagleRider locations including: Los Angeles, San Francisco, Palm Springs, Las Vegas, Denver, New Orleans, Fort Lauderdale, Miami, Orlando, and Chicago.

Trailers and sweeper vans are available for rent at the following EagleRider locations: Los Angeles, San Francisco, Palm Springs, Las Vegas, Denver, Miami, Orlando, and Chicago. RAM mounts can be purchase at the same locations.

Supplemental Liability Insurance protects the renter and the passenger with third party liability coverage. We currently only offer Supplemental Liability Insurance that covers up to $300,000 USD.

We encourage our customers to return their rental bikes during business hours in order to close out their reservation and avoid additional charges that may occur when a motorcycle is unaccounted for.

All locations are open to walk-ins during their respective business hours.

EagleRider has no sidecars rigs at this time.

Most locations can offer the following bikes with saddlebags and a backrest: Electra Glide, Street Glide, Road King, Heritage Softail, Fat Boy, Indian Chieftain, Indian Vintage, Indian Roadmaster, BMW 1200GS, BMW 1200R, and Honda Goldwing. These bikes can also usually be offered with saddlebags: Sportster 1200, Sportster 883, Indian Scout, Low Rider, Triumph Bonneville T100, Triumph Tiger 800, and Honda ST1300.

Jacket rentals are available at most stores in both leather and textile. We also have a large selection of jackets available for purchase.

EagleRider does not provide airport pick-up or reimburse taxi expenses for transportation to or from the airport.

***Note: A Police Report is required for all damages or accidents. All damages to rented motorcycle without a police report will be considered to be at the fault of the Renter.

VIP Plus Theft & Damage Waiver: Covers the costs of damages after a $2,000 deductible and theft after a $5,000 deductible. In the event of a breakdown, you will be reimbursed $35/day for a replacement rental and a refund of the daily rate. A security deposit of $2,000 is required.
VIP-ZERO Plus Theft & Damage Waiver: Covers the costs of damages with a $0 deductible and theft after a $1,000 deductible. In the event of a breakdown, you will be reimbursed $100/day for a replacement rental and a refund of the daily rate. A security deposit of $100 is required.

Supplemental Liability Insurance: Protects the renter, and the passenger, with third party liability coverage.
We currently only offer Supplemental Liability Insurance that covers up to $300,000 USD.

Please click here to learn more about Damage Waiver & Supplemental Liability Insurance.

For Scooters Only:

VIP Theft & Damage Waiver: Renter pays $500 USD for theft and damage to the motorcycle and motorcycle accessories. Renter is provided up to $35 USD/ day for a replacement rental + refund of daily rate. A security deposit of $250 USD is required at pick-up.
EVIP Theft & Damage Waiver: Renter pays $250 USD for damage to the motorcycle and motorcycle accessories. Renter is provided up to $75 USD/ day for a replacement rental + refund of daily rate. A security deposit of $100 USD is required at pick-up.

For Dirt Bikes Only:

Renter pays up to $2,000 USD deductible per damage occurrence and pays full retail value of stolen Rental Vehicle and accessories per theft occurrence. A security deposit of $2,000 USD is required at pick-up.

If no coverage is purchased, Renter pays full retail value of ALL damages per damage occurrence and pays pull retail value of stolen Rental Vehicle and accessories per theft occurrence. A security deposit of $5,000 USD is required at pick-up.

Depending on which Theft and Damage Waiver you choose, a security deposit between $100 USD to $5,000 USD will be required when you are picking up your motorcycle. The security deposit will be deducted against the available balance on your credit card. Once your motorcycle is returned on time and free of damage, the security deposit will be released.

All EagleRider rental locations offer motorcycle delivery and pick-up for individuals and groups. Please contact EagleRider Global Reservations Department at +1 (888) 900-9901 (within the USA), or the location you are working with for a detailed quote. These services carry an additional cost that varies based on number of bikes, location, season or other factors, and are subject to availability.

One additional rider is permitted at no additional cost. The minimum age for an additional driver is 21 and a valid motorcycle license is required.

You must be at least 21 to rent a motorcycle with EagleRider. There is no age limit for passengers; however, the passenger must be able to reach the passenger foot pegs or floorboards of the bike.

Half-shell helmets for riders and passengers are loaned free-of-charge with your motorcycle rental. In addition, the majority of EagleRider locations have motorcycle gear and accessory showrooms stocked with the latest styles of helmets, gloves, chaps, jackets, riding glasses and everything else you will need for a great ride. If you are traveling from overseas, be sure to take advantage of current favorable exchange rates by purchasing all of your new riding gear at an EagleRider location.

All EagleRider locations offer a complimentary secure luggage storage area. Many EagleRider locations offer Luggage Shipping Service at an additional cost for One Way Rentals.

EagleRider is the only motorcycle rental and tour company in the United States that offers One Way Rentals between all of our more than 60 locations. Some restrictions apply for riders wishing to do a One Way Rental across international borders. For One Way Rentals between our international locations please contact our Global Reservations Department at +1 888-900-9901.

In the event of this rare occurrence, your safety comes first. Please ensure your motorcycle is parked safely on the shoulder of the road if you are not able to stop in a more secure area. Then step back away from traffic as much as possible as you wait for assistance. All EagleRider rental locations provide a free 24-Hour Breakdown Telephone Number you can call for assistance. Many of our Theft and Damage Waiver options cover some or all of the cost of flat tire repair. A Theft and Damage Waiver covering flats may be purchased or be an upgrade at the rental counter during motorcycle pick-up, if it is not included in your original rental package.

All EagleRider motorcycles are presented with a full tank at the start of your rental, and should be returned with a full tank. If your motorcycle is returned with less than a full tank of fuel, you will incur a refueling charge. In order to save time and the hassles of refueling immediately prior to returning your motorcycle, EagleRider offers a convenient Prepaid Fuel Option that can be selected during your booking process or at our rental counter at pick-up.

The Harley-Davidson® Street Glide®, Electra Glide®, Road Glide® and the Harley Trikes® have power outlets built into the fairing. If you order an EagleRider GPS as part of your rental package one of our technicians will wire it directly to the motorcycle's power source.

Rental rates are based on 24-hour increments. If you pick up the bike at 10:00 a.m. it is due back by 10:00 a.m. the agreed upon day. EagleRider offers rate discounts starting for rentals of 7 days or more. We also offer competitive group rates.

For rental reservations totaling more than $1,000 USD and booked more than 30 days before the pick-up date, a minimum deposit of 20% is due at the time of booking. The remaining balance must be paid in full within 30 days before the pick-up date; otherwise, a full payment is required at the time of checkout.

EagleRider's standard hours of operation vary by country and seasonality. For the most accurate hours of operation you can visit our Locations Page and select a location from our easy-to-follow interactive map.
You can also get full location details and hours of operations by calling our Global Reservations Department at +1 888-900-9901 or +1 310-321-3180, or by Skype at eaglerider-rentals.

All EagleRider locations provide you with a 24-Hour Breakdown Telephone Number you can call for immediate assistance. Our team will make arrangements to have the motorcycle towed to the nearest EagleRider location or repair shop to help get you back on the road as quickly as possible. For the most comprehensive plan, we always recommend our EVIP Plus or EVIP Zero Theft and Damage Waiver.

Certain models provide lockable storage. Harley-Davidson® Electra Glide®, Harley-Davidson® Road King Standard®, Harley-Davidson® Street Glide®, Honda® Gold Wing®, Honda® ST1300®, and Indian Chieftain® motorcycles all include lockable storage, but other models do not. Regardless of whether or not your saddlebags and other storage areas lock, EagleRider always recommends you do not leave valuables or other items in your motorcycle overnight or when you are away from the motorcycle for extended periods.

EagleRider policy for riding your rental motorcycle across international borders varies from country to country. It is always best to contact our Global Reservations Department or the location you are renting from for details on requirements, limitations or restrictions for taking EaglerRider rental motorcycles across international borders. The fewest restrictions for crossing international borders are always on an EagleRider Operated or Approved Guided Tour. For a complete list of international tours offered by EagleRider and our Touring Partners, please contact our Tour Department.

Most EagleRider locations offer TomTom or Garmin GPS units for rent. If you want us to handle most of the planning for you, EagleRider GPS Route Specialists can pre-program your route, or one of our proprietary EagleRider Tour Routes into your GPS unit for a small additional charge.

All EagleRider rentals include the free loan of DOT-approved half-shell helmets for rider and passenger. Many locations also loan 3/4 or full-face helmets free-of-charge, subject to availability. All rental motorcycles also come equipped with one cable lock and disc brake lock for added security. All popular touring models are equipped with saddlebags, but sizes vary based on make and model. Additional motorcycle bags that attach to seat-backs are available for purchase in most EagleRider locations. Complimentary secure luggage storage service is offered at all EagleRider locations. Luggage shipping service for One-Way Rentals is available at many locations.

Jacket, proper eye wear and protective clothing are required when you operate the vehicle. Of course, you’re also welcomed to bring your own helmet and jacket. We recommended protective leathers, gloves, denim or leather pants and sturdy boots. Most of our locations offers additional protective gear for sale.

EagleRider offers excellent rates on thousands of hotels, lodges and B&Bs, including some his-toric accommodations. We also offer more than 9,000 of the most popular attractions, such as helicopter tours, show tickets, city tours, National Park entrance fees, and more.

Store credits can only be used by and for the individual it was given to.

Store credits are used once per payment. Payments are made once during booking and can be made multiple times afterwards.

Please note: Store credits can only be applied at locations within the same country as the original booking.

All store credits expire 1 year after they are issued.

Roadside Assistance Coverage provides towing and roadside assistance by an EagleRider approved vendor if your motorcycle becomes inoperable.

If you have purchased Roadside Assistance Coverage and your motorcycle becomes inoperable and you need emergency road service towing (within 30 miles of occurrence), fuel delivery of up to 2 gallons, or jumps start services, you must call 800-234-1353 for these services to be covered.

In purchasing the Roadside Assistance Coverage, we will waive the cost of any approved tow or road side assistance service unlimited. These services are only covered during the duration of your rental agreement and end on the date and time that your contract notes Date/Time Due In.

If you have not purchased the coverage and need Roadside Services, you may be billed for services rendered.

You need to meet the following criteria:

  • 18 - 20 Years Old
  • Motorcycle license or endorsement
  • Completed Motorcycle Riding Academy (Harley-Davidson® Authorized Training Program only) or Motorcycle Safety Foundation® (MSF) Course
  • Available to rent up to 500cc motorcycles
  • USA Locations ONLY

In 49 of the 50 states, lane splitting is illegal. The only state where lane splitting is legal is California.

If you lose your rental motorcycle key, expect to pay for its replacement. Lost key fee varies per motorcycle model (approximately $200 USD - $300 USD per key).

If you secure your rental with a credit/debit card, we will charge the security deposit on the day you pick up your rental vehicle. Your security deposit might be held by your bank for up to 45 days. After that, it will be automatically released in full unless we charge any damages, traffic violations or any other necessary charges against it.

Yes. Off-Road Vehicles are not street legal, a trailer(s) will be required to take it off the premises. Off-Road Vehicles are: Yamaha® WR250, Yamaha® TT-R125LE, Textron® Wildcat™ XX, Textron® Alterra™ 500.

In the unfortunate case of unsafe weather conditions, we will issue store credit for you to reschedule your ride.

Peak Season surcharge is a fluctuating surcharge that applies during times of high demand.

No, you can't. Since the store credit is owned by an individual and non-transferable, store credit payment option is not available for group booking.

Self-Drive Tour FAQs

For self-drive tours totaling more than $1,000 USD and booked more than 60 days before the pick-up date, a minimum deposit of 20% is due at time of booking. The remaining balance must be paid in full 60 days before the pick-up date.

The main difference between EagleRider Guided and Self Drive Tours is the support structure. Guided Tours have fixed departure dates, ride in large groups (10-15 bikes, 20-25 people) along a set itinerary, led by a Tour Guide, and travel with a luggage/support vehicle. Self-Drive Tours are for smaller/individual groups, and they much more flexible with day-to-day routing, often allowing for a greater sense of freedom, independence, and accomplishment.

With a Self Drive Tour your bike, hotels, and route suggestions will be arranged by EagleRider. As its name implies, with the bike only rental only the bike will be arranged by EagleRider and you will be responsible for arranging hotels and routes on your own.

In order to participate in our Self Drive Tours you must meet the following requirements. Driver must be 21 years of age or older. Driver must have a valid, unrestricted motorcycle license. Driver must process a valid credit card.

Unfortunately no, in order to ride on a Self Drive Tour you must have a valid and unrestricted motorcycle license.

The hotels we use are booked based on availability and we will not know the exact hotel until it is confirmed. However, the hotels we typically use are 3-star, motorcycle-friendly properties. Examples of hotels we have used in the past are Best Western, Holiday Inn, and Quality Inn & Suites. We can also request higher-star properties for a surcharge depending on the location. Small towns often only have 3 star properties and booking a higher star hotel may not be possible. Typically higher star properties can be booked in larger cities such as Los Angeles, Las Vegas, San Francisco, etc.

Yes, we can easily add extra days to the beginning or end of your tour.

Prior to starting your tour we may be able to change your hotels and itinerary depending on availability. If we are able to make a change, a surcharge may be applied. Unfortunately changing your hotel while on tour will not be possible. Your hotels are booked in advance and once your tour has started it will not be possible to change hotels.

Our Self Drive Tours do not have any set departure dates and you are welcome to start your tour any day of the week our locations are open for business.

Yes! One of the advantages of our Self Drive Tours is that they are completely customizable: you are welcome to modify an existing tour, and our Booking Agents can help you create your own Custom Tour.

No, airfare is not provided.

Breakfasts are typically not included with our Self Drive Tours however, certain hotels will provide breakfast with the room. We will not know if breakfast is included until the hotel is confirmed.

For Roundtrip tours you are welcome to store any suitcases/luggage at our EagleRider office. Luggage storage will not be possible for one way tours.

In the event of a bike breakdown you must call your bike pickup location for assistance. Your pickup location will be responsible for creating a solution to get you back out on the open road. This may include asking you to bring the bike to a nearby EagleRider location or repair shop; sending a team to provide assistance; or replacing the bike. Ultimately it is up to your pickup location to offer a solution.

Unfortunately bike choices are not guaranteed due to factors outside our control. The majority of our riders receive their first bike choice however, at the time of booking we required two choices to be provided.

The bike will come with the mandatory minimum level of insurance required by the State you rent the bike. This will only protect the rider against claims made by a third party for property damage and injury. EagleRider offers a Theft & Damage Waiver which limits your liability in case of damage to the motorcycle, as well as Supplemental Liability Insurance, which protects the driver against claims made by a 3rd party.

Weather conditions are not guaranteed for our Self Drive Tours. EagleRider cannot be held liable for any unpleasant and unsuitable weather conditions. No refunds shall be granted for such conditions.

For self-drive tours totaling more than $1,000 USD and booked more than 60 days before the pick-up date, a minimum deposit of 20% is due at the time of booking. The remaining balance must be paid in full within 60 days before the pick-up date. Otherwise, a full payment is required at the time of booking.

Our Self Drive Tours are a packaged tour that includes your bike rental, hotel accommodations, and route suggestions. Please see our Self Drive Tours webpage for a full list of what is and is not included with our Self Drive Tours.

In the event that you need to cancel outside of 45 days then you will receive everything back in the form of store credit. Cancelling between 44-31 out from your tour start date will have a %50 cancellation fee and the remainder will be put into store credit. Cancelling inside of 30 days would forfeit everything as a cancellation fee. Cancellations can be addressed on a case by case basis as well.

Store credits can only be used by and for the individual it was given to.

Store credits are used once per payment. Payments are made once during booking, and can be made multiple times afterwards.

Please note: Store credits can only be applied at locations within the same country as the original booking.

All store credits expire 1 year after they are issued.

If you lose your rental motorcycle key, expect to pay for its replacement. Lost key fee varies per motorcycle model (approximately $200 USD - $300 USD per key).

If you secure your rental with a credit/debit card, we will charge the security deposit on the day you pick up your rental vehicle. Your security deposit might be held by your bank for up to 45 days. After that, it will be automatically released in full unless we charge any damages, traffic violations or any other necessary charges against it.

No, you can't. Since the store credit is owned by an individual and non-transferable, store credit payment option is not available for group booking.

Guided Tour FAQs

In the event that you need to cancel outside of 45 days then you will receive everything back in the form of store credit. Cancelling between 44-31 out from your tour start date will have a %50 cancellation fee and the remainder will be put into store credit. Cancelling inside of 30 days would forfeit everything as a cancellation fee. Cancellations can be addressed on a case by case basis as well.

Yes, a valid motorcycle driver license from your home country is mandatory to take part in a guided tour or rent any motorcycle.

Yes, your EagleRider Tour Specialist is more than happy to make these simple arrangements for you at rates that are typically lower than what you can find online or working with the hotel directly. We can book you at the same properties used at the start or finish of your tour, or we can make your reservation at a property nearby that you have been dreaming about visiting. If you are making your Tour Reservation with EagleRider online, be sure to check the "Add Pre-Nights" or "Add Post-Nights" box and we will be sure to include these as part of the simple booking process.

EagleRider is happy to include a complimentary helmet for both riders and passengers on all rentals and tours. These are D.O.T. Approved half-shell helmets. Many riders prefer the comfort and familiarity of their own personal helmet and choose to bring one from home. Almost all EagleRider locations offer half-shell, 3/4 face, and full-face helmets for purchase in our retail areas. We do require that you always wear a helmet regardless of the state.

Most hotels we use on tour provide complimentary WiFi in the room or in the lobby for guests. There may be cases in remote locations where a WiFi signal is not available or comes with a fee.

Our average riding day while on a Guided Tour is typically between 200 - 250 miles, with the occasion day that will be around 300 miles. Our groups do stop often to enjoy the sights and attractions, as well as to ensure the group is well rested and moving at a leisurely pace. For those interested in baring a lot of miles each day, you may want to check out one of our Custom Self-Drive Tours where you can work with a Tour Specialist to build an itinerary that covers as many miles a day as you like.

Yes, fuel and oil for your bike are included on all scheduled riding days. If you choose to go for a ride on a "rest day" the cost of fuel is not covered. The inclusion of fuel represents a huge value to customers booking with EagleRider.

EagleRider will provide transportation to and from the hotels in your starting and finishing destinations for the tour. Airport transportation is limited to hotel shuttles and taxi cabs by law in most major cities.

While it is extremely rare for an EagleRider Tour participant not to receive their Preferred Bike Model, we do ask all riders to provide us with their "Next Best Thing" as a backup. Your "Next Best Thing" should be the make and model bike that you know you would be just as comfortable riding, and the one that you know would still be part of an incredible riding experience. EagleRider knows how important bike choice is to our riders, and we will always do everything we can to ensure that you have your dream bike for your dream ride.

We typically keep our groups to around 15 bikes, with the occasional group having 16 or 17 bikes if it is a private group. Our goal is to always keep the groups to between 8 - 15 bikes so the group has a chance to really bond and learn to ride together as a cohesive unit.

Accommodations are a very important of the EagleRider Tour Experience, so we only stay in properties that have come to meet the high EagleRider standards over the years. We always choose a nice mix if luxury, history, and fun; focusing on properties that are representative of the region we are riding in. You may stay in a 4 Star hotel in downtown Chicago on night, then be sleeping in a historic Route 66 motel the next night. Or you may spend one night in a Las Vegas Strip resort then spend the next night in a mountainside lodge outside Yosemite National Park.

It is important to us that each rider has enough gear and clothing to be comfortable for the entire length of the tour, so we allow one large suitcase and one carry-on size bag for each rider and passenger. We are very flexible on this policy in case you decide to do a bit of shopping along the way, of if you need to bring a few extra items to look great around the pool or on the town at night.

Most tour participants choose to bundle one of our Theft and Damage Waiver options with our Supplemental Liability Insurance options for maximum peace of mind. It is always best to ask your Tour Specialist which coverage they recommend during the simple booking process.

Please don't allow a delayed flight to make you nervous about missing the group or the tour. Our local team will do whatever we need to make sure you enjoy the tour you have booked, no matter what time you arrive. Your Tour Welcome Packet will include the phone number for your Tour Leader, as well as our office numbers. In the event that you arrive late all you have to do is give us a call and we will make arrangements for you to meet the group directly at the Welcome Celebration or in the hotel lobby.

We would never turn anybody down because he or she does not have a certain amount of experience. But for your own safety and level of comfort we recommend that you do have at least enough experience that riding a motorcycle through a curve does not make you nervous or apprehensive. You should be comfortable riding a touring motorcycle on an interstate, as well as through mountain passes. Some riders take advantage of our special Pre-Tour Rental Package for tour participants so they can arrive a day or two early to get comfortable on the bike and see the city at the same time.

The Harley-Davidson Electra Glide and the Street Glide Touring Edition are the only bikes that come standard with the Tour-Pak, which provides the maximum amount of luggage space and passenger comfort. The other H-D models have the passenger backrest with luggage rack.

Click the “i” button on the models you are interested in to see backrest availability and other specifications such as seat height and weight.

Yes. For guided tours totaling more than $500 USD and booked more than 30 days before the pickup-date, a minimum deposit of 20% is required at the time of booking. The remaining balance must be paid in full within 30 days prior to the pick-up date. Otherwise, a full payment is required at the time of booking.

Our EagleRider Tour Leaders are experts at getting a feel for the needs and desires of the group, and will do their best to accommodate all requests for stops. 20 years of leading tours gives us the advantage of knowing the best places to stop for photos, attractions, meals and everything else you have been dreaming of doing on your EagleRider tour. If you have a special request be sure to let the Tour Leader know in the morning before the group hits the road for the day so he can fit it in the schedule. We run a very relaxed group atmosphere, and all riders are also encouraged to take some time on the trip to venture out on their own for a few hours. We'll be sure to set a meeting place or ensure that you have detailed route to the hotel for the night if you want to hit the road solo or in a small group part of the day.

The cost of the tour covers every bike model EagleRider offers, with the exception of our three wheeled vehicles or custom motorcycles.

A light set of rain gear is recommended.

EagleRider provides complimentary transfers between your tour hotel and our EagleRider locations at the start and finish of your guided tour. Unfortunately, many airports restrict private transfers to taxicabs, hotels, and rental car companies, so we are not able to provide any airport.

Yes, you can bring your own bike; the cost for each individual tour will be quoted upon request.

Absolutely not. EagleRider realizes that each rider's dream trip is different. While some love riding with the group, others may want to venture off on their own to explore the open road. If you are going to head out solo or in a small group please be sure to let your Tour Leader know so he can assist you with a route and a meeting place for later in the day. We love to send our riders out to enjoy the road in whichever way makes you happy.

Yes, you would have to sign each other's rental contracts in this case. If you should happen to damage the other persons motorcycle it will be your responsibility to cover the damage occurred.

Your Tour Specialist will send a very detailed Suggested Packing List with some great ideas on how to prepare for your motorcycle journey. You may also find it helpful to check out the EagleRider Motorcycles Facebook page to ask your fellow riders what they found helpful to pack when they did the same tour the same time of year.

You have to be at least 21 years old to rent a motorcycle from EagleRider and participate as a rider on a tour. There is no age restriction for passengers as long as you can touch the foot rests with your feet flat on the platform.

Yes, you will be receiving your initial confirmation email which outlines the arrival and dates so you can plan your travel arrangements. From there you will receive a welcome packet with a wealth of information at 90, 60, and 30 days before your tour start date.

Homeland Security requires from some countries that the passport has to be valid for another 6 months after the departure date. This does not apply for all countries but better safe than sorry.

As much as we like to accommodate all your need we’d like you to understand that you’re attending a motorcycle tour. The van is at your courtesy for your baggage and is supposed to carry customers only in an emergency; e.g. severe health problems, accident, breakdown of motorcycle etc.

Obviously weather can be unpredictable and changes all the time. In general you can say that during mid-summer months you have a 90% chance of staying dry and hot weather on any of our tours. It’ll always be a little cool along the west coast and you can always expect some rain along Route 66. Best thing is to come prepared, bring your raingear and a variety of clothing to be armed for all weather conditions.

Most EagleRider rental motorcycles are available with a windshield at no extra cost. Some smaller model bikes may not include a windshield so be sure to ask your Tour Specialist.

Store credits can only be used by and for the individual it was given to.

Store credits are used once per payment. Payments are made once during booking, and can be made multiple times afterwards.

Please note: Store credits can only be applied at locations within the same country as the original booking.

All store credits expire 1 year after they are issued.

There is a cost for a lost key and it depends on the type of bike you’re on, ranging from $200 USD - $500 USD per key. This is problematic while you’re out on tour as you can’t start the bike and need to get moving so we highly recommend you keep the key is a safe place.

If you secure your rental with a credit/debit card, we will charge the security deposit on the day you pick up your rental vehicle. Your security deposit might be held by your bank for up to 45 days. After that, it will be automatically released in full unless we charge any damages, traffic violations or any other necessary charges against it.

No, you can't. Since the store credit is owned by an individual and non-transferable, store credit payment option is not available for group booking.

Membership FAQs

Rental Credits are redeemable towards the daily cost of rentals. Members are still responsible for the costs of surcharges, taxes, fees, and add-ons such as but not limited to damage waivers and insurances. Trike/3-Wheel motorcycles require four (4) rental credits for each 24-hr rental period. Grand Touring motorcycles require three (3) rental credits for each 24-hr rental period. Certain model classes such as Touring, Sport Touring, Sport, ATV and Side by Side vehicles, require two (2) rental credits for each 24-hr rental period while most other motorcycles only require one (1) rental credit for each 24-hr rental period.

Charter Membership credit redemption as follows: Trike/3-Wheel motorcycles require four (4) rental credits for each 24-hr rental period. Grand Touring motorcycles, ATV and Side by Side vehicles require two (2) rental credits for each 24-hr rental period. Certain model classes such as Touring, Sport Touring, Sport require one (1) rental credit for each 24-hr rental period while all other motorcycles only require one (1) rental credit for each 24-hr rental period.

First, check that you are logged into your Membership Account. Second, ensure that you have rental credits available in your account balance by viewing your account dashboard located under your User Account Settings. While logged into your account, start an online reservation. After selecting your bike and adding any additional extras, you’ll be able to apply your credits towards the daily rental cost of your chosen model on the Review and Book page under the payment section just before completing your booking. Rental Credits are applied towards the daily rental cost and exclude surcharges, taxes, fees, and add-ons such as but not limited to damage waivers and insurances. Once you have agreed to the Terms and Conditions and click BOOK NOW your reservation is confirmed and you will receive a confirmation via email.

Note: For Premium Member Plans, your credit(s) will expire 1 month from the time it is received. For members signed up before April 12, 2018, your credit(s) will expire 24 months from the time it is received. For members signed up on or after February 27th, 2020, your credit(s) will expire 12 months from the time it is received.

Each membership terms is 12 months. Membership term length varies based on your current active Membership Plan. It is billed monthly and will renew automatically on your anniversary date. Information regarding your Membership is on your Membership Dashboard under User Settings. Here you will find relevant information such as the end date of your membership.

Membership is based on each 12-month term. Your subscription will automatically renew on your anniversary date unless you opt-out by disabling your membership automatic renewal setting before your year is up. You may opt-out of your next membership term by disabling automatic renewal located in your Membership Dashboard.

Once you have completed your 12-month term and have chosen not to renew for an additional term you will have 30 days to utilize any remaining credits, this is considered the 30 day grace period. The drop-off date of the reservation must be on or before the last day of the 30-day Grace Period, which is when membership discounts and credits expire. Charter members will be treated as new members during the 30-day time frame after cancellation or before rejoining.

NOTE: Membership discount will not be applied on reservations made while membership account is 30-Day Grace Period.

If you decide to cancel, before the agreed to 12-month term, all accumulated credits will be forfeited.

Your membership discounts and credits are accepted at participating locations only. Participating locations can be found on the Locations page.

Note: All participating locations will have the Club EagleRider logo next to their names.

Make an online reservation for pick up at a location participating in the Club EagleRider program. It is only available as long your reservation period includes your birthday. During the last step of your reservation, the system will apply one of the credits as your birthday rental. Birthday credits are available once per 12-month term.

Note: No birthday credits will be issued for for members signed up on or after February 27th, 2020.

Most participating locations have periods in which rental credits are not accepted. These are usually no more than a total of 60 days throughout the year and all other member benefits including your daily rate discount can still be used during that time.

To check your location's calendar:

1.) Visit the membership page

2.) Scroll down to the AVAILABILITIES & RESTRICTIONS section

3.) Choose your location

4.) Select the When Can I Use My Rental Credits tab

Yes. Any reservation that is confirmed you can extend the reservation utilizing any available credits in your membership account. Contact our Sales Team, or location directly, for assistance.

Membership Discounts on select EagleRider Tours, Apparel, and Additional Rental Days are only available at participating locations. Participating locations can be found on the Locations page.

Note: All participating locations will have the Club EagleRider logo next to their names.

1) Go to our Home Page and click on the Sign In box at the top right corner. Enter your Login and Password, or log in with Facebook (whichever you used to join Club EagleRider).

2) Go through the normal booking process.

3) The system will automatically apply your Club Member Discount to the rental rate if applicable to the chosen pick-up location at the Review and Book page.

4) If you have Rental Credits available, the system will automatically apply your available Rental Credits if you are picking up from a participating location.

Note: For Premium Member Plans, your credit(s) will expire 1 month from the time it is received. For members signed up before April 12, 2018, your credit(s) will expire 24 months from the time it is received. For members signed up on or after February 27th, 2020, your credit(s) will expire 12 months from the time it is received.

1) Go to our Home Page and click on the Sign In button at the top right corner and enter your Login and Password, or log in with your Facebook (whichever you used to join Club EagleRider).

2) Go through the normal booking process and add friend or family member name in the Rider Name field.

3) The system will automatically apply your Club Member Discount to the rental rate if applicable to the chosen pick-up location.

4) If you have Rental Credits available, the system will automatically apply all available Rental Credits if you are picking up from a participating location.

5) If you applied your credits and the system recognized you are booking for someone else, the system will automatically charge a transfer fee (if applicable) per credit used.

NOTE: If you make a group booking, you must choose option "Pay for each motorcycle separately" in order to pay with Rental Credits.

Reservations made using credits are non-refundable and cannot be amended. You can receive store credit for the amount you paid and the cost per credit according to the rental terms and conditions; however, all credits would be forfeited.

Members are given their discounted daily rate and applicable credits. Rental Credits are applied towards the daily rental cost and exclude surcharges, taxes, fees, and add-ons such as but not limited to damage waivers and insurances. All other fees, including Peak Season Surcharges, Event Surcharges, One-Way Fees, Taxes and all other applicable fees remain the customer’s responsibility.

No. You may use your rental credits for yourself or friends and family while making an online booking and logged in to your account. If you choose to transfer your rental credit while all on the same booking, a transfer fee (if applicable) may be applied per credit to the booking. Credits cannot be taken from one membership account and added to another membership account.

All Membership Plans and their benefits are available only to U.S. and Canadian residents with valid driver's license from the state or province they reside. You must have a valid motorcycle class driver's license or equivalent motorcycle endorsement to rent a street-legal motorcycle, although a motorcycle license is not required to purchase and join our membership.

Enrollment is as simple as clicking the Join Now button on the Club EagleRider page and taking a couple of minutes to complete the registration and payment forms.

In addition to the credits, you also receive discounts usable for additional rental days, apparel, and even select tour packages! Any applicable discounts are automatically applied when booking online with your membership account, but we’ll make sure you still see how much you're saving! The discount amount will vary based on your current active membership subscription plan. You can find important information regarding your membership on your Membership Dashboard.

Joining is easy. Just provide your name, address, contact information, answer a few basic questions and valid payment method.

We are happy to assist you with any issues or questions. You can email us by clicking the "Email Us" button on the page or call our Club EagleRider Support Line at +1 888-900-9901.

Club EagleRider Membership will automatically renew on your anniversary date unless you opt-out. If you want to renew after opting out of the automatic renewal, you can simply opt-in again by clicking on "Enable Renewal" button on your Membership Dashboard. However if you are outside your 30-day Grace Period window, please reach out to our Club EagleRider Support Line at +1 888-900-9901.

Depending on your current active subscription plan, your credits may be eligible for rollover up to 24 months. You may find information about your plan’s roll over rules on our Membership Page.

Note: For Premium Member Plans, your credit(s) will expire 1 month from the time it is received. For members signed up before April 12, 2018, your credit(s) will expire 24 months from the time it is received. For members signed up on or after February 27th, 2020, your credit(s) will expire 12 months from the time it is received.

Yes. Depending on your current active subscription plan, expiration rules will vary. If you stop renewing your membership, you can make a reservation in the 30-day Grace Period window from the date of cancellation to use any remaining credits before the membership expires and all discounts and credits are lost permanently.

Note: For Premium Member Plans, your credit(s) will expire 1 month from the time it is received. For members signed up before April 12, 2018, your credit(s) will expire 24 months from the time it is received. For members signed up on or after February 27th, 2020, your credit(s) will expire 12 months from the time it is received.

A Credit Transfer Fee is a small charge applied to your checkout total when applying your credits to another rider. You will also be charged this fee when you make a booking under a name that is not the primary account holder's name, or the name we have on file. Please, always double-check when making a booking that the first rider's name matches the first and last name signed up for Club EagleRider.

Your membership must be current and all dues paid. You must have at least 1 or more credits available for use in your account. For Premium Member Plans, your rental reservation period (pickup and dropoff) must be within 1 month from the time your credits are received. For other membership plans, your rental reservation period (pickup and dropoff) must be on or before the credits expiration date and time. If you are currently in the 30-day Grace Period window, your rental reservation period (pickup and dropoff) must be inside the Grace Period window.

If your membership is active, please do check location's calendar because your reservation pickup and drop-off date might fall on dates that location does not accept Rental Credits. To check location's calendar, visit Membership Page, scroll down to the AVAILABILITIES & RESTRICTIONS section, choose a location, and select When Can I Use My Rental Credits tab.

Note: For Premium Member Plans, your credit(s) will expire 1 month from the time it is received. For members signed up before April 12, 2018, your credit(s) will expire 24 months from the time it is received. For members signed up on or after February 27th, 2020, your credit(s) will expire 12 months from the time it is received.

Yes, you can upgrade your current membership by logging onto you account at EagleRider.com, and choose the Membership tab and click on UPGRADE YOUR PLAN NOW button. Any current credits accumulated will move over to the new plan and Terms and Conditions.

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