EagleRider Terms & Conditions

Rental Terms & Conditions

Requirements for a Motorcycle Rental

You must be at least 21 years old
You must have a valid motorcycle class driver's license
You must have a major credit card

What is Included in the Rental Rate

Unlimited miles (select models) and no hourly charges
Use of vehicle for a 24 hour period.
Safety Equipment.

Customer Orientation

Every client will receive orientation to the motorcycle. The client orientation will cover all aspects of safe motorcycle operation, the clients' maintenance responsibilities, local and state laws.

Storage

EagleRider will provide storage for client luggage, airline tickets, and other valuables free of charge, however at clients' risk.

Fuel

Fuel costs are client's responsibility. EagleRider claims no responsibility for motorcycle fuel consumption and mileage. You may prepay for fuel refill. If prepaid fuel is not purchased and vehicle needs refueling, $35 charge will be added.

Helmets (Included in Daily Rental Rate)

Helmets are provided with all motorcycle rentals and all tours. Clients are encouraged to bring their own helmets for comfort and style. In addition, helmets may be purchased at many of EagleRider rental stations. Helmets are required by law in most locations.

Additional Drivers

1 additional driver is permitted at no extra charge. The minimum age for an additional driver is 21 and a valid motorcycle license is required.

Maintenance Responsibility

The customer is responsible for checking engine oil levels at each refueling and reporting mechanical failures immediately. Instructions and procedures for maintenance expense reimbursement are provided at pick-up. Customers may be held responsible for mechanical damage due to negligence in motorcycle operation or failure to provide normal maintenance.

Motorcycle Substitution

EagleRider reserves the right to substitute the motorcycle confirmed to rental client. Should EagleRider not be able to provide confirmed motorcycle a similar or better model will be provided to the client. This constitutes the maximum liability of EagleRider.

Security Deposit

A security deposit of $1000 - $3000 will be taken at pick-up (Authorization Only). Security deposit must be processed via valid credit card.

Restrictions

Violation of listed restrictions voids all VIP Theft & Damage Waivers and client will be held liable for damages. Road Restriction: Rental street motorcycles are not allowed on gravel roads, beaches, logging or other non-public roads. Mexico Restriction: Clients cannot enter Mexico on a USA bike without written authorization or accompanied by an EagleRider Guide. Death Valley WARNING: Entering Death Valley during the months of June & August is dangerous and not recommended.

RESERVATION AND DEPOSIT

A 20% deposit is required at the time of booking for any reservation over $1,000 USD and booked more than 30 days before the pick-up date. The remaining balance must be paid in full within 30 days before the pick-up date. Otherwise, a full payment is required at the time of booking. By clicking "Book Reservation" at checkout, you give EagleRider permission to charge your card 30 days before the pick-up date. If, in case of payment by wire transfer or check, the total balance is not received 30 days before the pick-up date, EagleRider reserves the right to cancel the rental reservation and charge a cancellation fee.

Return Policy

A rental day is 24 hours. A fee of $25/hour may apply for vehicles returned late.

Refund Policy

All confirmed rental reservations are non-refundable. Please contact us if you have any questions or concerns. No refunds on early returns.

Payment Methods

EagleRider Harley Rentals accepts the following methods of payment: Cash, Travelers Cheques, VISA, Master Card, AMEX, Discover, Diners Club, and JCB. Travelers Cheques are not accepted for security deposit.

Rallies and Rally Surcharges

All rentals during event/rally dates are subject to a $45 per day surcharge and may reqiure a minimum days rental period.

Enviromental Surcharge

The Enviromental surcharge is 6.5% for all reservations.

Booking Terms

Reservation must be paid in full to guarantee rate and rental date.
Reservations are non-refundable.
Discount rates are subject to blackout dates and availability.
All rental models and rates vary by location and season.

Insurance and Protection Plans

Insurance Policies and Surcharges

State mandatory liability insurance is included in your rental. Please check with your rental station which are the state requirements. You are not insured for Damage or Theft. EagleRider offers several options from upgrading your Liability or Damage Waiver. Please carefully check with the insurance provider. Because motorcycle rentals are considered an exotic rental most credit cards and insurance do not transfer the same way as they do with normal car rentals. PLEASE always check your credit company or insurance company for coverage.

Waiver coverage

All Theft and Damage Waivers and Supplemental Liability Insurance options are subject to the express terms and conditions of the rental contract and do not include coverage for injury, personal property, or damage as the result of negligence such as illegal use or use of rental while under the influence of drugs or alcohol. A Police Report is required for all damages or accidents. All damages to rented motorcycle without a police report will be considered to be at the fault of the Renter.

Supplemental Liability Insurance provides supplemental third-party liability insurance at limits excess of state-required minimum financial responsibility limits.
Please note that SLI is supplemental and secondary to all other available insurance where permitted by law.

SLI: SUPPLEMENT LIABILITY INSURANCE
Coverage Cost
Insurance protects against claims made by a third party for bodily injury and/or property damage sustained as a result of an accident. Renter Supplemental Liability Insurance Benefit: Up to $1,000,000. $24.95 / day
Insurance protects against claims made by a third party for bodily injury and/or property damage sustained as a result of an accident. Renter Supplemental Liability Insurance Benefit: Up to $300,000. $14.95 / day
Theft & Damage Waiver Vacation Interruption Protection NO COVERAGE VIP THEFT AND DAMAGE WAIVER $21/DAY EVIP THEFT AND DAMAGE WAIVER $26/DAY EVIP ZERO THEFT AND DAMAGE WAIVER * $35/DAY
Damage to Motorcycle includes any and all accidental damage to motorcycle and motorcycle accessories.

Renter pays full retail value of ALL Damages

Renter pays up to $2,000 per occurrence

Renter pays up to $1,000 per occurrence

Renter pays $0

Theft of Rental

Renter pays full retail replacement value

$2,000 deductible

$1,000 deductible

$1,000 deductible

Breakdown Protection
In the event of a mechanical breakdown requiring the motorcycle to be in repair for more than 12 hours. Flat tires do not constitute a breakdown.

Refund of daily rental rate or a portion thereof

Renter is provided up to $35/day for a replacement rental + refund of the daily rate

Renter is provided up to $75/day for a replacement rental + refund of the daily rate

Renter is provided up to $100/day for a replacement rental + refund of the daily rate

Flat Tire Coverage

Not Included

Not Included

Covers tire repair and labor. Towing is not covered

Covers tire repair/labor.
Towing is covered an amount of $100 per occurrence

Security Deposit

$3,000

$2,000

$1,000

$100

Roadside Assistance

Roadside Assistance Coverage provides towing and roadside assistance by an EagleRider approved vendor if your motorcycle becomes inoperable. The benefits include emergency road service towing (within 30 miles of occurrence) emergency fuel delivery (up to 2 gallons) and jump start services. In purchasing the Roadside Assistance Coverage, we will waive the cost of any approved tow or road side assistance service up to the amount of $500 USD per incident.

Motorcycle Model Guarantee

Any reservation made within 48 hours of pickup is subject to availability. Please call our store location to confirm.

By choosing to take advantage of our Motorcycle Model Guarantee, you can rest assured that the model you select will be available upon your arrival. If you choose not to take advantage of this option, and in the unlikely event that your model of choice is not available, we will provide a bike of the same class and refund your Motorcycle Model Guarantee payment.

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